Reference

mata123 Privacy Policy for Your Account

Our Privacy Policy explains what mata123 collects when you open an account, sign in, use the lobby and connect DANA, OVO, GoPay or QRIS.

Clear data purposesWallet records explainedAccount request path

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How Wallet And Account Data Is Used

mata123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy separates account data from payment details so you can see why each record exists. During account creation, we use your contact details and phone verification status to help confirm access. When you choose DANA, OVO, GoPay, QRIS, bank transfer or a virtual account,

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we record the payment reference, amount and status needed to reconcile the transaction; payment providers may process their own records under their terms. We also log sign-in events, device type, browser details and pages opened, including rooms such as Lightning Roulette or Big Bass Bonanza, to
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protect account access and resolve disputes. Access to mata123 depends on local law. We may update this policy when our data practices change, and the current page is the applicable version for your account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT THE TEAM

Get Policy Help Beside Your Wallet

A clear contact route helps you act on the Privacy Policy instead of searching through account screens. Sign in, open the account support path and include the email or phone linked to your profile, plus a payment reference when your question concerns DANA or QRIS. We use those details to locate the right record while limiting unnecessary disclosure.

Team online

Account access

If phone verification or login blocks your request, tell us which step stopped and the device you used. We can match the access event without asking you to send a password.

Wallet status

For OVO, GoPay, DANA or QRIS questions, send the transaction reference and displayed status through account support. We use the receipt trail to check which data record needs attention.

Data requests

Ask for access, correction or deletion through the same support path, using your account contact details. We may ask for an account step that confirms the request is yours.

ACCOUNT SAFEGUARDS

Privacy Controls From Login To Lobby

We handle Privacy Policy requests through practical account controls rather than broad promises. Your login events, wallet references and device signals help us investigate unusual access, while cookie choices affect how the…

Data we collect

We may collect contact details, phone verification status, login events, device and browser data, wallet references, support messages and activity needed to operate account records and investigate access issues.

Cookie controls

Cookies can keep a signed-in session and remember selected settings. You can adjust cookie permissions in your browser; blocking some cookies may require another login before opening the lobby.

Account protection

We use phone verification and sign-in records to help identify account access. Never share your password or verification code through a support message, even when asking about the Privacy Policy.

Payment records

A DANA, QRIS or bank transfer reference helps us reconcile a transaction without treating your wallet password as an account detail we need to collect.

Retention approach

We retain records for as long as needed for the stated account, payment, security or dispute purpose, then remove or restrict them when no longer required by applicable obligations.

Request changes

To request a copy, correction or removal, contact us from the account path with your registered contact detail. We may verify ownership before changing or disclosing personal data.

Privacy Policy Answers For Indonesia

These Privacy Policy answers focus on the account actions you are most likely to take before opening the lobby. They cover local wallets, mobile access, cookies, data requests and the jurisdiction wording that applies when you check mata123 from Indonesia.

It covers personal data collected during account creation, phone verification, login, wallet payments, support contact and lobby use. It also explains cookies, security records, retention and ways to request changes.

Yes. The policy covers payment references, displayed status and reconciliation records for DANA and QRIS, along with OVO, GoPay, bank transfer and virtual account details connected to your account.

You can contact us through the signed-in account support path and ask for access to your personal data. We may confirm your registered phone or email before responding to protect the account.

The Privacy Policy covers cookies used to maintain a mobile browser session and remember settings. Your browser controls remain available, although blocking required cookies may send you back to login.

We keep payment references and related account records only for the account, reconciliation, security or dispute purpose described in the policy, subject to applicable retention obligations and later deletion or restriction.

Send a correction request through account support using the contact detail registered to your profile. Include the field that needs changing, and complete any ownership check we ask for before updating it.

Yes. Access depends on local law. The Privacy Policy describes our handling of data for permitted access, while your location and applicable Indonesian requirements determine whether you may use the account.

mata123 Privacy Policy for Your Account

Get Policy Help Beside Your Wallet

Account access

Wallet status

Data requests

Privacy Controls From Login To Lobby

Data we collect

Cookie controls

Account protection

Payment records

Retention approach

Request changes

Privacy Policy Answers For Indonesia

01 What does the mata123 Privacy Policy cover?

02 Does the Privacy Policy cover DANA and QRIS payments?

03 Can I request my mata123 account data?

04 How does Privacy Policy handle cookies on mobile?

05 How long does mata123 keep payment records?

06 How do I correct details under the Privacy Policy?

07 Does access to mata123 depend on local law?

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